Privacy Statement

This Privacy Policy explains how we collect, use, store and protect personal information when you create an account or use services at Dozen Spins. We are committed to protecting your privacy and making sure your data is handled securely and transparently. This page describes the types of information we collect, how we use it, who we may share it with, and the choices available to you.

Types of data we collect

Personal data

When you register an account we may collect personal information such as your name, date of birth, contact details, proof of identity and address, and payment details. Personal data is used to manage your account, verify identity, process deposits and withdrawals, and meet our security and compliance obligations.

Technical data

We collect technical information automatically from your device and browser. This can include IP address, device type, browser version, operating system, language settings, and log data about how you interact with our site and services.

Transactional data

Transactional data covers deposits, wagers, wins, losses, bonuses claimed and withdrawal history. We also record timestamps, currency and payment method details needed to process and reconcile transactions.

How we use your information

We use personal, technical and transactional data to provide and improve our services, manage your account, process payments, perform identity and fraud checks, and to communicate with you about your account. We may also use aggregated or anonymized data for analytics and service optimisation.

Data protection practices

We implement administrative, technical and physical safeguards designed to protect personal information from unauthorised access, disclosure, alteration or destruction. Access to personal data is restricted to authorised personnel who need it to perform their job. We regularly review our security measures and update them as needed.

Cookies and tracking technologies

We use cookies and similar tracking technologies to remember your preferences, support account sessions, measure site usage and deliver relevant content. You can manage cookie settings through your browser, but disabling certain cookies may affect site functionality.

User rights

You have rights in relation to your personal information, including the right to access, correct or request deletion of your data where applicable. You may also object to or restrict certain processing activities. To exercise your rights, contact us using the account tools provided on the site or through your account menu.

Access, correction and deletion

If you need to review, update or remove your personal information, sign in to your account and use the available settings or account support options. We may ask you to verify your identity before fulfilling requests to protect your account from unauthorised access.

Information sharing and third parties

We share personal and transactional data with third parties only when necessary to provide our services, for example payment processors, identity-verification services, and fraud prevention providers. We require third parties to protect data in line with reasonable security standards. We may also disclose information where required by law or to protect our rights.

Privacy policy updates

We may update this policy from time to time to reflect changes in our services or legal requirements. When material changes occur we will notify you via the account dashboard or other communication channels. For questions about DozenSpins privacy practices, please use the support options in your account.