Responsible Gambling

At Dozen Spins we are committed to safe and controlled play. We believe gambling should be a form of entertainment, not a source of harm, and we provide clear information and practical tools to help you manage your activity. If you ever feel your play is getting out of control, please take steps to protect yourself and contact our team for assistance.

Player protection principles

We promote responsible gambling through simple principles: transparency, player control and prompt support. We encourage players to set limits, take regular breaks and review their account activity. Our approach is practical and non-judgemental — we want you to enjoy gaming while keeping it within personal limits.

Activity-control tools

We offer a range of tools designed to help you manage how much time and money you spend. Availability of specific features may vary, but common options include:

Deposit limits

You can set daily, weekly or monthly deposit limits to control spending. Limits are applied to your account and can usually be adjusted in account settings. If you need help setting or reducing a limit quickly, contact our support team through the site.

Loss limits

Loss limits allow you to cap net losses over a chosen period. These limits help prevent chasing losses and promote more measured play. Loss limits are applied at account level and may be subject to verification procedures before changes take effect.

Time limits and session controls

Session timers, reality checks and daily play limits help you keep track of time spent gaming. You can opt in to reminders, set maximum session lengths or schedule regular breaks. Using these tools reduces the risk of extended play without pauses.

Account break and self-exclusion

If you need a longer pause, you can choose a temporary account break or self-exclusion. Self-exclusion is a stronger measure that restricts access for a set period and may include blocking promotional messages. To initiate these options, use your account settings or contact support.

Signs of problematic behaviour

Watch for warning signs such as spending more than intended, hiding activity, borrowing money to play, or feeling anxious about gambling. If you notice these signs in yourself or someone close to you, take action early and consider using the tools above.

Practical tips for staying in control

• Set clear deposit and time limits before you start to play.
• Use session reminders and take regular breaks.
• Avoid chasing losses — step away if you feel frustrated or impatient.
• Keep gambling as a planned leisure activity, not a way to solve financial problems.
• Review your transaction history regularly to spot patterns.

Professional help and next steps

If you think you need professional support, seek local services or speak with a healthcare professional. For immediate account actions, use the responsible gambling section in your profile or contact our support team through the site. We take all requests seriously and will assist with limit changes, account breaks and self-exclusion.

For further guidance while using DozenSpins, check the responsible gambling controls in your account or reach out to our support staff via the site for help and advice.